Reviews for VALLEY HEARING LTD, CAERPHILLY
5/5 from Rachelle
3 years ago
3 years ago
Highly recommend. Wonderful service and incredibly knowledgable. Also fitted me in after I’d made an error with my appointment time.
Jo Chapman
5/5
3 years ago
3 years ago
I recently had an appointment for ear wax removal and would rate more than 5* if possible. From visiting the website, to booking the appointment and then attending the appointment- everything was easy and great. I will be returning and would recommend to all.
5/5 from Ellie
3 years ago
3 years ago
I would definitely recommend Jon/Valley Hearing - the service was the best I've ever received (and I've used several clinics over the years). Very impressed with the full range of equipment - from the camera to microsuction and irrigation. Thank you for restoring my hearing and confidence at short notice before I go away!👍
5/5 from Alison
3 years ago
3 years ago
I visited Jon today with both ears needing wax removal. I was also concerned that I would follow in my family’s footsteps and suffer from deafness. Jon talked me through the whole process of the wax removal process and did an amazing job. I also had a full hearing test which put my mind at rest. Highly professional and extremely knowledgeable service. Thanks again.
5/5 from Ellen
3 years ago
3 years ago
Had both ears syringed by John this evening. Extremely professional, he explained the process really well and put me at ease straight away. Came away with the accolade of being in his top 3 extractions!! Thanks so much John, I can now go away on holiday worry free. Top service and would definitely recommend him 😊
5/5 from Esther
3 years ago
3 years ago
I had a great experience at Valley Hearing today, Jon was very friendly and professional and made me feel comfortable straight away. I had ear wax removal and a hearing test and he took his time to explain the whole process and was very thorough. He clearly cares alot about his work and his customers. The online booking process was easy too. I would highly recommend! 😄
5/5 from Hannah
3 years ago
3 years ago
Wish I had found Valley Hearing sooner!
After unsuccessful visits to the GP about a blocked ear I found valley hearing. Jon was so lovely and professional and immediately put me at ease, he talked me through every step of the procedure and made sure I was comfortable. The end result was just remarkable, I had suffered with partial hearing loss for so long due to impacted wax that I felt immediate relief once the procedure was completed and I could hear again!. Excellent service from start to finish and will definitely be returning. Thank you Jon!
5/5 from Lynne
3 years ago
3 years ago
My husband has worn hearing aids for over 20 years and this was the best experience he has ever had with an audiologist. Jon was very welcoming and extremely professional, he was obviously knowledgeable and knew his stuff! He put us at ease and made the visit(s) very personal to my husband - unlike previous experiences. I cannot believe how much more confident he became after his visits. I was also impressed with the after care service that Jon provides and although the aids we bought were slightly more expensive, I feel that the service received was worth every penny. ( I did compare the cost with online sites and Valley Hearing was the cheapest for the aids purchased). I thoroughly recommend this company.
5/5 from Nigel
3 years ago
3 years ago
My ears were full of wax so booked an appointment as going through the NHS would have taken ages. Jon explained the procedure showed me via a camera linked to his laptop how bad my ears where. It was painless but the result was amazing, best £60 I have spent.
Thanks Jon
5/5 from Zhenya
5 years ago
5 years ago
My wife and I arrived at Valley Hearing on the Monday.
Jon immediately made us feel comfortable and put us at ease.
Jon was professional throughout our visit explaining everything with clarity.
I had my ears cleared of wax by way of a suction device, not the normal water and syringe method.
It literally took minutes to do each ear and the results were encouraging.
The both of us were very impressed and will definitely book again.