Reviews for MOAT HOUSE INN, CAERPHILLY
5/5 from Andrew
2 years ago
2 years ago
A welcome back to the old times of this great local pub in recent years. Food is great, ales, a particular favourite of mine, are well kept as are all the beers and the atmosphere is great.
Food is a particular bonus, great value and most of all good quality and tasty on a consistent basis.
Best of all the zero tolerance attitude to drugs is hard to apply these days, but this is the case in the pub making it a safe place to bring your family. A comment I have heard regularly in the bar amongst friends who these days have children.
All in all a place which does its best to be a a welcoming venue with a can do attitude to making your experience a positive one and welcoming to any issues raised in order that they can be resolved.
Vegetarian options: I am not vegetarian but have tried some of the options, such as the burger and cauliflower wings and thoroughly enjoyed them, and have ordered again.
Dietary restrictions: There is a gluten free menu available in the pub and guidance to check the website for other allergy information.
Parking: A good size car park, however sometimes tight as the pub is getting busier. Get there first
Kid-friendliness: A safe place to bring families, there is a zero tolerance attitude towards drugs and anti social behaviour. Whilst this is difficult to enforce fully, as people will chance their arm, every effort is made to ensure this is upheld.
As always, if you experience any adverse issues notify the staff and it will be dealt with appropriately.
5/5 from Bethan
2 years ago
2 years ago
Absolutely beautiful food, everything was cooked beautifully & the chef/owner refunded the price of my whole meal as he said there was only half a portion left of my chilli (which was huge) what a fantastic experience, definitely coming back.
5/5 from Elizabeth
2 years ago
2 years ago
Booked a meal for 13 people a few more came, staff weren't phased , excellent service, great food and a great atmosphere. Highly recommended we will be back
Vegetarian options: Plenty of choice available
Parking: Plenty of parking spaces available which makes life easier
5/5 from angela
2 years ago
2 years ago
We were greeted on arrival , seved by the politest young man ,the food was hot and realy tasty , cooked to perfection ,my husband , and my sister and her partner had a very pleasant few hours in the establishment .
5/5 from Christopher
2 years ago
2 years ago
Great little pub , held the wake for my grandfathers funeral here , staff were spot on , food the produced for the wake was fantastic. Would recommend for a meal , a drink or indeed a wake.
5/5 from Mobile
3 years ago
3 years ago
Fantastic friendly staff the moment we arrived and went above and beyond to help.
We ordered the sirloin steak & it was cooked to perfection. Highly recommended and will be back.
www.cardiffentertainments.co.uk
5/5 from Kilo
3 years ago
3 years ago
Visited last night. Have to say, the food was outstanding. Reserved a table for 4, met up with friends, a nice Christmassy vibe going on.
Service: Despite a busy bar, was promptly served. Like the fact they politely inform customers that haven't booked if there is going to be a slight delay on food delivery given the number of largee bookings they catering for. That's good service. Lets people make an informed choice for themselves.
Was asked how our food was. During and after meal. Don't be shy speaking up there and then, they would prefer to rectify something if its not quite right. They would rather have happy customers after all. Why wouldn't they?!
Food: I went for the Mixed grill, large plate of perfectly cooked food. Tasty and lots of it. Steak cooked exactly how I like it, sausages awesome. Egg not overdone.
Friends had the Spicy Burger. He said he loved it and would go for it again, had just the right kick to it he said.
Wife had sausage and mash and her friend has steak and ale pie and both enjoyed with a good quantity of steak in the pie.
Clean plates all round which is why we tipped. We never usually tip in a pub but felt everything was pretty much perfect.
Will definitely continue coming here.
Thanks to Jay, Leanne and staff for great food and service.
5/5 from Dom
3 years ago
3 years ago
The new owners have really turned this place around compared to the previous management. The cask ale choice is perfect and always available, Marston’s menu is really comprehensive but the extra touches are what make the difference. The home made batter using Marston’s Pedigree is brilliant. We visit every week and haven’t had a single bad experience. Would recommend to anyone looking for a really good value for money foodie pub. Biggest problem is deciding what to eat each week! Would give 10 stars if I could.
5/5 from Tonya
3 years ago
3 years ago
Was shown to our table and advised of where to place our order which was very patiently taken as there were a few changes to the set menu required especially for mine as I’ve lost over 4 stone and didn’t want to sabotage my diet.
Food for everyone came relatively quickly and no one was disappointed, all plates were emptied and we were asked if everything was okay and did anyone need anything a few times.
Our table was cleared promptly giving us a clear space to relax and talk.
Tonight we were celebrating our 39th wedding anniversary for which we traveled 15 miles to be with family.
We’ll definitely be back there for other family occasions.
Dietary restrictions: Were happy to change things about to satisfy everyone.
Parking: Good size car park with lots of spaces.
5/5 from Nikkie
3 years ago
3 years ago
The staff were frendly food was tasty and hot will go again if in the area.